Privacy Policy for CodGarden
Last Updated:** June 30, 2026
Welcome to CodGarden (https://codgarden.com). We are deeply committed to protecting your privacy and ensuring that your personal data is handled in a secure, transparent, and lawful manner. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, register an account, purchase digital assets, or list your own items for sale.
By accessing or using CodGarden, you acknowledge and agree to the data practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our marketplace, including:
* **Personal Identity Data:** First name, last name, username, and company name (if applicable) provided during registration.
* **Contact Data:** Your email address, billing address, telephone number, and country of residence.
* **Financial & Transaction Data:** Details about payments to and from you, records of digital assets purchased (themes, scripts, plugins), and payout details for authors. *Note: We do not directly store or see your credit/debit card information; all transactions are processed securely via encrypted third-party gateways (e.g., Stripe, PayPal).*
* **Technical Data:** Internet Protocol (IP) addresses, browser type and version, time zone setting, operating system, device details, and geolocation data.
* **Usage Data:** Statistics on how you navigate our platform, product pages viewed, downloads initiated, and support tickets submitted.
2. How We Use Your Information
We process your data under clear legal bases to deliver a smooth marketplace experience:
* **Contractual Necessity:** To manage your account, verify digital license generation, facilitate immediate file downloads, and process author payouts.
* **Customer Support:** To troubleshoot script or theme compatibility bugs, answer platform questions, and process valid billing disputes.
* **Security & Fraud Prevention:** To monitor download patterns, protect against database scraping, combat fraudulent chargebacks, and prevent unauthorized redistribution of copyrighted items.
* **Marketing Communication:** To send occasional newsletters, security patch notifications, and product updates (only if you have explicitly consented to receive them; you can opt-out at any time).
3. Data Retention and Safety
* **Retention Limits:** We keep your personal information only as long as your account is active or as necessary to comply with financial accounting laws, anti-piracy auditing, and international tax reporting regulations (typically up to 7-10 years for financial logs).
* **Security Measures:** We implement advanced physical, technical, and administrative security configurations (including secure SSL encryption, database firewalls, and restricted administrative access) to prevent your personal data from being accidentally lost, altered, or accessed by unauthorized third parties.
4. Sharing Your Data with Third Parties
We do not sell, lease, or rent your personal data to external marketing companies. We only share information with trusted third-party providers critical to running our services:
* **Payment Processors:** To authenticate checkouts and disburse earnings securely.
* **Cloud Infrastructure:** Secured web hosting servers ensuring fast global delivery of downloadable `.zip` product packages.
* **Marketplace Authors:** When you purchase a theme or script, minimal necessary information (such as your platform username and specific purchase code) is shared with the creator so they can verify your license and provide dedicated product support.
5. Cookies and Web Analytics
CodGarden utilizes cookies to maintain your active login state, protect user checkout sessions, and secure digital file delivery authorization. We also employ third-party tools like Google Analytics to study user navigation paths and improve platform speed (IP addresses are anonymized where required). You can modify your browser settings to reject cookies, but doing so may limit your ability to download files or navigate the marketplace smoothly.
6. Your Data Protection Rights
Depending on your geographic location (such as under the EU's GDPR or California's CCPA regulations), you may hold specific legal rights regarding your data:
* **Right of Access:** You can request a digital copy of all personal data we store about you.
* **Right to Rectification:** You can request that we immediately correct outdated or inaccurate information.
* **Right to Erasure ("Right to be Forgotten"):** You can request the permanent deletion of your account and files, provided we do not hold a overriding legal or financial obligation to preserve those records.
* **Right to Data Portability:** You can request that we transfer your personal profile data to another platform in a machine-readable format.
To execute any of these data rights, please contact our privacy compliance desk at data@codgarden.com.
7. Changes to This Privacy Policy
We reserve the right to modify or replace this Privacy Policy at any time. When updates are published, we will adjust the "Last Updated" date at the very top of this page. We encourage you to review this policy periodically to stay informed about how we safeguard the information we collect.
8. Contact Our Privacy Officer
For any questions regarding your digital data safety, cookie policies, or account deletion procedures, feel free to open a ticket:
Privacy Email:** help@codgarden.com
Helpdesk:** https://codgarden.com/contact